Insights

Hotel business intelligence is technology that gives you more market data and insights, helping you make better pricing decisions by tracking competitors and how main OTAs are promoting your property. It makes it simple to see your pricing information, and take action.

Using Insights, you’ll be able to track fluctuations and activity in your local market. This means you can keep an eye on the prices of up to 10 competitors and also have visibility on your own rates wherever they are listed. The outcome is that you’ll be able to spot opportunities to increase your rates or sell more rooms to boost overall revenue. You’ll also be able to ensure your rates are always in parity, reducing the chance of customer confusion or friction. Additionally, you’ll be able to produce detailed and easy to digest reports on your performance.

Operational and Transactional reports are a must, so you can manage your day-to-day business operations and see how much revenue you’re making. It’s also important to have Channel Performance reports, so you can easily track the performance of all your connected channels — with key metrics like Average Daily Rate (ADR), Length of Stay (LOS), and revenue and reservation counts. These will give you clarity on which channels are winning you the most bookings or revenue.

Not to mention Competitor Rates and Rate Parity reports, for total clarity over how your pricing compares to your competitors’, and how OTAs price your small property.

Very easy. All your insights and reports can be easily accessed with no set up within your Little Hotelier system.

We are thrilled to provide Insights as a standard part of our Pro or Flex plans. So when you sign up for one of these plans you will get all these Insights features as part of your monthly subscription fee. No additional costs, invoices or fragmented systems. It’s all in one place.

Yes, you can try Little Hotelier free for 30 days.

You’ll get full access to whatever Little Hotelier plan you sign up for.

Absolutely – we’re here to make small accommodation owners’ lives as simple as possible, so you don’t have to sign a lock-in contract, and you can cancel anytime.

Getting started and set up with hotel business intelligence begins with your free trial. Depending on the plan you choose, you will either enter an online sign-up process and or be connected with a professional onboarding specialist. The online sign-up process is quick and easy, since you’ll be assisted by a ‘wizard’ that takes you through step-by-step instructions. Once through the initial stages, the most helpful aspect will be your smartguide – make sure to look out for it. This will ensure you understand what to do next and make the most of your new software. To make the process even smoother, make sure you have prepared photos of your property and rooms, a list of your room types, and other important information about your property such as contact details.

Support is available to you 24/7 during and after your Insights setup. Depending on the plan you choose you’ll have access to email and online chat, or dedicated phone support on top of that. Little Hotelier also has a learning centre, which can answer many questions about the features and how they work.

You’ll get two choices:

1. You can keep using your Little Hotelier plan, and we’ll begin charging you after the free period has ended through the payment method you selected.
2. You can cancel before you start being charged.